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Mediation is an informal problem-solving process in which the parties in dispute meet with the guidance of two skilled and impartial mediators, discuss the issues in dispute, identify options, consider solutions and work toward a mutually acceptable agreement. Mediation is free, confidential and can be organised quickly and easily.
Mediation is available to residents, government departments, agencies and community organisations within the Yarra municipality. These services are provided by the Dispute Settlement Centre of Victoria (DSCV).
These types of disputes can be mediated:
Mediation is useful because it:
If you have a disagreement with someone you can contact the mediation coordinator at the Neighbourhood Justice Centre and find out how mediation can help resolve your dispute. Phone (03) 9948 8777.
The NJC mediation coordinator will:
To make an appointment telephone 9948 8777 or visit the information desk at the Centre, 241 Wellington St Collingwood Monday to Friday, 9am to 5pm.