family violence and personal safety

Artwork: RONE, Hoddle Street Service Road, Collingwood

About our services 

Whether you are the applicant (person applying for a court order) or the respondent (person the order is taken out against) our family violence/personal safety services will help you before, during and after your court matter.

If you are in immediate danger call 000.

Intervention Order applications are also available online (External link)

Applicant support

All applicants (regardless of gender or sexual orientation) are treated with care at the NJC and your safety and wellbeing is important to us. We have a raft of services we can provide you with:

  • Crisis accommodation referrals
  • Assistance with Centrelink and other welfare benefits
  • Financially counselling services
  • Counselling
  • Mental health support
  • Victims' assistance
  • Legal information and referrals

Applicant safety 

Your safety is very important to us, and there's a number of ways we can take care of you while you're at the NJC, including:

  • Use of a Quiet Room: meet your lawyers, make yourself tea/coffee and wait for your court hearing in rooms that only staff can access
  • Pre-court day tour: we can walk you through the NJC in the days leading up to your court hearing so you know what to expect on the day. Being prepared is a big part of being calm on the day.
  • Arriving/Leaving: we can organise to get you in and out of the building safely
  • Emotional support.

Call the NJC on 9948 8777 before your court day to discuss your safety concerns and solutions with us.

Male Family Violence Respondent Worker

Our male family violence respondent worker is available to support men on the day they’re attending court and ongoing if required.

This includes:

  • Information and referrals such as a Men’s Behaviour Change Programs
  • Ongoing counselling
  • Referrals to additional support services internally and externally
  • General support (someone to talk to)

You will be treated with respect, and you'll be provided with information on what supports are available to take the next steps.

All respondent services

If you are the respondent (no matter your gender or sexual orientation) you have a wide array of services and professionals at the NJC to provide support and assistance.

Services include:

  • Mental health counselling
  • Alcohol and other drug support
  • Housing support 
  • Financial counselling

Other services

Legal help

Understanding family violence

Family violence (also known as domestic violence) is behaviour that creates fear, is controlling, and/or causes physical harm.

You may think family violence only refers to physical abuse, usually caused by a husband or male partner hurting his wife/female partner.  

In reality, the abusive person can be a husband, wife, son, daughter, brother, sister, de facto partner, other family member, or ex-partners/spouses. And violence comes in many forms.

  • Physical assault, such as hitting, pushing, burning, choking, rough or neglectful care giving.
  • Sexual violence, such as forced to perform sexual acts.
  • Financial abuse, such as withholding money, food, medicine, property damage, or dowry-related abuse.
  • Social isolation, such as cutting people off from family, friends, work, community life.
  • Psychological/verbal abuse, such as threats, repeated put downs, name calling, sexist, racist, ageist, homophobic abuse, or abuse about physical capabilities.
  • Property damage, such as wrecking furniture, kicking in doors, breaking windows.

You do not have to be the direct target of family violence to be a victim. Seeing, hearing or being affected in any way by the violence can be just as bad. This is particularly true for young children.